Comparison

Smart Moderation alternative: how OpenModeration compares

A good Smart Moderation alternative is one that covers what you actually moderate: if you need your website as well as Facebook, Instagram and YouTube, a written reason for every decision and DSA building blocks, OpenModeration is built for that. If you only want flat-priced automatic hiding on a few social profiles, Smart Moderation does the job; here are the differences, with sources.

Who Smart Moderation is for

According to its website, Smart Moderation detects and hides illegal and inappropriate comments, spam and trolls in real time on Facebook, Instagram and YouTube, and says it is used by "thousands of brands and public profiles". You sign up with a Facebook account, connect your profiles and the service watches comments around the clock.

It is a self-service tool priced per profile, with unlimited comments. Its website names no clients and does not clearly state where data is hosted.

Choose OpenModeration if…

  • reader comments on your own website need the same moderation as your social pages;
  • you want a team that adapts the moderation to your rules and use cases with you;
  • doubtful cases should be handled by people, not guessed by the machine, while you see everything in one console;
  • you need a written reason for every decision, an activity log and DSA building blocks;
  • your data has to be hosted in the European Union.

Smart Moderation may suit you better if…

  • you only moderate a handful of Facebook, Instagram or YouTube profiles and want a self-service tool;
  • you prefer a flat price per profile with unlimited comments;
  • you need Facebook ads comments, the Facebook Comments Plugin or HubSpot blogs covered;
  • you want an iOS app to follow moderation on the go.

Smart Moderation and OpenModeration, side by side

Information about Smart Moderation taken from its website, smartmoderation.com, consulted on October 30, 2026. Where its website says nothing, we write so.

Criterion Smart Moderation OpenModeration
Offering Social media comment moderation: detects and hides illegal and inappropriate comments, spam and trolls in real time AI comment moderation for news sites, brands and public bodies, set up with you by the Logora team
Platforms Facebook Pages and ads, Facebook Comments Plugin, Instagram profiles and ads, YouTube channels, HubSpot blogs, API integrations Website, Facebook, Instagram, YouTube and WordPress natively; TikTok, X, LinkedIn and other networks added on request, quickly
How moderation is set up Self-service; the system "learns what is inappropriate" for each user, according to its website Adapted to your rules and use cases by our team: clear violations hidden, legitimate criticism kept visible
AI models Not specified: its site mentions natural language processing and machine learning Own moderation AI, cross-checked by other AI models; new models plugged in as they come out
Human review All-in-one dashboard and an iOS app Doubtful cases handled by our team; every decision visible in one console
Reason for each decision Not specified on its website A written reason for every decision and a full activity log
DSA Not specified on its website Notice and action, statement of reasons, human review of contested decisions, exportable figures
Data hosting Not clearly specified on its website Hosted in the EU, GDPR
Pricing Basic $79/month billed yearly ($99 monthly), 1 profile; Pro $199 ($249 monthly), up to 3 profiles; Enterprise custom. Unlimited comments Free up to 1,000 comments analysed/month; Pro €99/month for 10,000 comments; Enterprise on request
Trying it Free trial (length not specified) Sandbox mode on your real comments, without hiding anything

An AI engine that follows the AI market

OpenModeration runs its own moderation AI, and on delicate cases its decisions are cross-checked by other AI models. The engine is model-agnostic: when a better or cheaper model comes out, our team plugs it in quickly, with nothing to change on your side.

Smart Moderation's website mentions natural language processing and machine learning without saying which models it uses. With OpenModeration, your moderation follows the progress of AI models instead of staying frozen on one algorithm.

Smart Moderation pricing compared with OpenModeration

Smart Moderation publishes its prices: Basic at $79 a month billed yearly ($99 billed monthly) for 1 profile and 1 user, Pro at $199 a month billed yearly ($249 monthly) for up to 3 profiles, and a custom Enterprise plan from 4 profiles. Every plan lists unlimited comments.

OpenModeration is free up to 1,000 comments analysed a month, then €99 a month for 10,000 comments on Pro; Enterprise is on request. To be fair: if you have one very busy page and only need auto-hiding, a flat per-profile price can cost less. If you moderate several pages plus your website and need human review and DSA records, compare the total on your real volumes.

Switching from Smart Moderation in 3 steps

  1. 1

    Connect in sandbox mode

    Connect your Facebook Pages, Instagram accounts and YouTube channels, and your website through the API or WordPress. Nothing is hidden: Smart Moderation keeps working.

  2. 2

    Compare and adjust

    For a few weeks, compare both tools' decisions on the same comments. Our team adapts the moderation to your rules and use cases.

  3. 3

    Switch over

    Turn on automatic hiding in OpenModeration, then turn off auto-hiding in Smart Moderation so the two tools never act on the same comment.

Want to see it on your own comments first? Book a call with the Logora team and we set up the sandbox with you.

Done for you

We set it up and run it for you

Just connect your pages: our team sets up the moderation on your rules and use cases, then runs it day to day. Doubtful cases and reports are handled by us, and you can step in whenever you want.

Frequently asked questions

What is a good Smart Moderation alternative?

OpenModeration is a good fit if you moderate your website as well as Facebook, Instagram and YouTube, want doubtful cases handled by our team, and need a written reason for every decision with DSA building blocks and EU hosting. If you only need automatic hiding on a few social profiles at a flat price, Smart Moderation may be enough.

How much does Smart Moderation cost?

According to its pricing page, Basic costs $79 a month billed yearly ($99 monthly) for 1 profile, Pro $199 a month billed yearly ($249 monthly) for up to 3 profiles, and Enterprise is custom, with unlimited comments. OpenModeration is free up to 1,000 comments analysed a month, then €99 a month for 10,000 comments.

Smart Moderation vs OpenModeration: what is the difference?

Smart Moderation is a self-service tool that hides unwanted comments on social profiles. OpenModeration is set up with you by the Logora team, also covers websites and WordPress, has doubtful cases handled by our team, shows every decision in one console and keeps a written reason and a log for every decision.

Can I test OpenModeration without stopping Smart Moderation?

Yes. In sandbox mode, OpenModeration analyses your real comments without hiding anything, so you can compare both tools on the same comments before changing any setting.

Does OpenModeration moderate comments on my own website?

Yes. Websites connect through the API, and WordPress has its own connector, so your articles and your social pages follow the same rules. Publishers such as L'Équipe, Sud Ouest and Estadão use OpenModeration.

Who sets OpenModeration up?

The Logora team, based in Paris since 2019. We adapt the moderation to your rules and use cases, run the sandbox with you and adjust it during the first weeks.

Smart Moderation is a trademark of its owner. Sources: smartmoderation.com, smartmoderation.com/pricing, smartmoderation.com/about, smartmoderation.com/privacy (consulted on October 30, 2026). Spotted a mistake? Write to us at contact@openmoderation.com.

Put OpenModeration next to Smart Moderation on your own comments.

Sandbox mode on real comments, nothing hidden, a written reason for every decision. Free up to 1,000 comments analysed a month.

No credit card required · DSA-compliant · GDPR-compliant

Questions? contact@openmoderation.com

Book a call 60 min · free · no commitment