Arwen alternative: how OpenModeration compares
Arwen, a UK company, moderates social media comments for brands, sports organisations and media, and offers a managed service on top. OpenModeration includes setup with you and the handling of doubtful cases by our team, with public prices, data hosted in the EU and a written reason for every decision. Here are the differences, with sources.
Choose OpenModeration if…
- you want to test for free on your own comments before committing;
- you also moderate comments on your website or WordPress;
- you need a written reason for every hidden comment, as the DSA requires;
- your data has to stay in the European Union.
Arwen may suit you better if…
- you need comments on paid ads moderated;
- you want a community management package on top of moderation;
- your procurement team requires ISO 27001 or Cyber Essentials.
Arwen and OpenModeration, side by side
Information about Arwen taken from its website, arwen.ai, consulted on October 20, 2026.
| Criterion | Arwen | OpenModeration |
|---|---|---|
| Offering | AI social comment moderation for brands, sports and media (Signals, Engage, Moderate, Protect), plus a Managed Service and a Community Management package | Automated AI comment moderation, adapted by our team to your rules and use cases, with doubtful cases handled by our team |
| Social networks covered | Facebook, Instagram, X, TikTok, YouTube; Reddit "coming soon"; Meta and TikTok ads | Website, Facebook, Instagram, YouTube and WordPress natively; TikTok, X, LinkedIn and other networks added on request, quickly |
| Website comments | Not stated on its site | WordPress connector, plus a REST API and webhooks |
| Pricing | Not shown; based on followers, profiles and ads, demo required | Free up to 1,000 comments analysed per month, Pro at €99 per month for 10,000 comments, or a plan sized to your volumes (setup and our team included) |
| Human involvement | "Human-in-the-loop"; optional managed service | Grey zone, user reports and contested decisions handled by our team; you see everything in real time and can step in |
| Written reason for every decision | Not stated on its site | Yes, in the language of your choice, returned by the API |
| DSA | Not stated on its site | Activity log showing whether each decision was automatic or which moderator made it |
| Certifications | Cyber Essentials and ISO 27001 | No ISO 27001; GDPR, with a full audit trail of every decision |
| Data hosting | Not stated on its homepage (company based in the United Kingdom) | Built and hosted in the European Union |
What actually changes day to day
A budget you can plan
Prices are on the website and do not depend on your follower count. You start free with 1,000 comments analysed a month; Pro costs €99 a month for 10,000.
You know why a comment was hidden
Every decision comes with a written reason, visible to your team and returned by the API. The activity log shows whether the AI or a named moderator made the call, which is the record the DSA asks for.
Your website alongside your Pages
WordPress comments sit next to Facebook, Instagram and YouTube in one dashboard, under the same rules. Other comment systems connect through the REST API.
Your data stays in the EU
OpenModeration is built and hosted in the European Union, and you can export your data at any time. On-premise deployment is possible on request: let's talk.
We set it up and run it for you
Just connect your pages: our team sets up the moderation on your rules and use cases, then runs it day to day. Doubtful cases and reports are handled by us, and you can step in whenever you want.
We set up your rules for you
Our team starts from your existing rules, your use cases and your real comments, sets the moderation up, then fine-tunes it over the first weeks. No work on your side.
Our team handles the doubtful cases
Doubtful cases, user reports and contested decisions are handled by our team. The system learns from every decision and proposes adjustments to your rules, which you approve in one click.
A test without risk
In sandbox mode, OpenModeration analyses your real comments and shows what it would have decided, without hiding or deleting anything.
Frequently asked questions
What is the best alternative to Arwen?
It depends on your channels. If you need ads moderation or a community management package, Arwen offers them and OpenModeration does not. If you moderate Facebook, Instagram, YouTube and your own website, want public prices and need a written reason for every decision, OpenModeration fits.
How much does Arwen cost?
Arwen does not publish its prices. Its site says pricing depends on followers, profiles and ads, and asks for a demo. OpenModeration is free up to 1,000 comments analysed per month, then €99 per month for 10,000 comments on Pro, or a plan sized to your volumes (setup and our team included).
Can I test OpenModeration without stopping Arwen?
Yes. Sandbox mode analyses your real comments without hiding anything, so you can run both tools on the same Pages and compare their decisions.
Does OpenModeration work for sports clubs and media brands?
Yes. The AI reads each comment with the post title and the thread, which matters on match days and breaking news. Sports and news publishers such as L'Équipe use it on their comments.
Arwen is a trademark of its owner. Information about it comes from arwen.ai (consulted on October 20, 2026). Spotted a mistake? Write to us at contact@openmoderation.com.
Moderate your social comments with prices on the page.
Connect Facebook, Instagram, YouTube and WordPress, write your rules in plain language and start on the free plan.
No credit card required · DSA-compliant · GDPR-compliant
Questions? contact@openmoderation.com