Your questions about comment moderation, answered

No. Our AI is set up with your rules and decides alone only when it is sure. Delicate cases are cross-checked by other AI models, and doubtful ones go to our team, who decide according to your rules and report back to you. You have nothing to do, unless you want to step in.

We start from your charter and use cases: what you accept, what you refuse, the borderline cases. When you correct a decision, we adjust the rules with you. It is not a list of banned words: the AI reads each comment in its context.

Yes. In sandbox mode, OpenModeration analyses your real comments without publishing or hiding anything. You see what we would have accepted or refused, with the reason, and compare it with your current moderation. Nothing is hidden from you.

Yes. The test runs silently alongside your current moderation, without touching your production. You compare decision by decision, then choose with full knowledge, when it suits you.

Everything, in real time: each comment, the decision taken, its written reason and the history. You can override any decision at any moment from the console.

Every decision carries a written reason (insult, personal attack, spam…), which you can pass on to the author. It is clearer for your readers and easier to justify if a decision is contested.

It is built for the DSA: a written reason for every decision, a traceable history, user reports and appeals followed up, and exportable figures. You remain the responsible publisher, and you have what you need to justify each decision.

The comment is held aside and our team handles it according to your rules. You get a report on the cases handled and on the points of your charter worth clarifying.

The AI moderates around the clock with the same rules, whatever the volume, including during a match or an election night. Doubtful comments are held aside rather than published until our team has handled them.

Your website (through our API or WordPress), Facebook, Instagram and YouTube, with ready-made connectors. TikTok, X, LinkedIn and other networks are added on request, quickly. Our team connects your pages with you.

OpenModeration is multilingual: each comment is analysed in its own language, including the languages of your audiences. Tell us which ones matter to you and we will show you the results on your own comments.

In the European Union, in line with the GDPR. Your comments are used only to moderate your spaces.

Very little. For social networks and WordPress, you just connect your accounts. For a website or an in-house tool, an API sends us your comments and returns each decision with its reason. Our team handles the setup with you.

The price depends on the volume of comments to moderate. A free plan lets you try it out; we then offer a predictable package sized to your volumes, after a test on your own comments, so you can judge the quality before talking budget.