Use Case

AI Chat Moderation for Gaming & Esports

Real-time chat moderation for your game, in many languages. Protect players, apply your own rules and keep a record built for the DSA, without keeping a moderation team online around the clock.

The challenge

Toxic chat drives players away

Moderation is getting harder for online gaming communities. Hate speech, harassment, spam and scams in chat drive players away and create legal risk. With millions of messages a day across servers worldwide, nobody can read them all by hand.

  • 46% of players report experiencing harassment in online games (ADL 2024).

  • Regulatory pressure from the EU DSA and online safety laws requires platforms to act on illegal content.

  • Many languages to cover, since global games need moderation in English, French, German, Spanish, Portuguese, Arabic and more.

Auto-moderate in-game chat

json
{
  "name": "Auto-delete hate speech",
  "priority": 10,
  "conditions": [{
    "category": "hate",
    "operator": "gte",
    "score": 0.7
  }],
  "actions": ["delete"]
}

Define a rule once and the Action Engine applies it on every server and in every language.

Designed for real-time gaming

From receiving a message to acting on it, everything happens in under 500ms.

Real-time

Messages are moderated in under 500ms, then hidden, deleted or flagged before other players see them.

Multi-language

Multilingual, including the languages of your players: messages are analysed in their own language, with delicate cases cross-checked by other AI models.

DSA-ready

Every moderation decision is logged, and reports can be exported for regulators.

EU-hosted

Your game chat data is hosted in the European Union and can be exported at any time.

Example: Auto-moderation rule for gaming

Configure rules in plain language or code:

  • 1. Word filter: Block known slurs, scam phrases, and spam patterns instantly.
  • 2. Category thresholds: Auto-delete hate speech above 0.7, flag harassment above 0.5.
  • 3. Your rules: Write them in plain language, and the Action Engine interprets and applies them.

Rule: Auto-delete hate speech

Trigger: category:hate > 0.7

Action: Delete + warn player

Audit: Logged for DSA compliance

Gaming moderation FAQs

Can OpenModeration handle real-time in-game chat?

Yes. OpenModeration is optimized for low-latency moderation, typically under 500ms per request. The pre-filter handles obvious violations instantly without any API call.

Does it support multiple languages for global games?

Yes. Our moderation AI is multilingual, including the languages of your players: each message is analysed in its own language through the same API call, and delicate cases are cross-checked by other AI models.

Can I moderate all game chat traffic without slowing down gameplay?

Yes. Moderate asynchronously or in batch with the Action Engine. Players never experience lag, and you can still enforce all rules in real time.

Protect your gaming community

Set up AI chat moderation in minutes, hosted in the EU.

No credit card required · DSA-compliant · GDPR-compliant

Questions? contact@openmoderation.com

Book a call 60 min · free · no commitment