Comparison

Digitaller alternative: comment moderation on your newsroom's rules

Digitaller, an agency of Grupo Raíz Digital, moderates comments for many Spanish regional dailies with an AI filter and a human team. With OpenModeration, your newsroom sets the rules, the AI applies them with the context of each article, our team handles the doubtful cases and every decision comes with a written reason, visible in real time.

Choose OpenModeration if…

  • you want your newsroom to control the rules and change them without going through a vendor;
  • you want to test for free on your own comments before committing;
  • you need to explain every comment removal, as the DSA requires;
  • you want to know which networks are covered: Facebook, Instagram, YouTube and WordPress;
  • you want your data hosted in the European Union.

Digitaller may suit you better if…

  • you want human moderators reading every single comment, rather than AI on clear cases;
  • you are also looking for a community management service;
  • you want a vendor that already works with many Spanish regional dailies.

Digitaller and OpenModeration, side by side

Information about Digitaller taken from its website, raiz.es, consulted on October 20, 2026.

Criterion Digitaller OpenModeration
Type of offering Managed moderation service plus community management (an agency of Grupo Raíz Digital) Automated moderation: AI applies your rules, our team handles doubtful cases, you see everything in real time
How decisions are made An AI semantic filter, then Digitaller's human team when needed The AI applies your rules with a threshold per category; the grey zone is handled by our team
Rules Adapted to each client, in pre-moderation or post-moderation Your rules in plain language, editable at any time, with adjustments suggested from moderation decisions
Where it moderates News sites, blogs, corporate websites, classifieds and "social networks" (not named) Website, Facebook, Instagram, YouTube and WordPress natively; TikTok, X, LinkedIn and other networks added on request, quickly; REST API and webhooks for the rest
Pricing No pricing published Free up to 1,000 comments analysed per month, Pro at €99 per month for 10,000 comments, or a plan sized to your volumes (setup and our team included)
Context Not specified The AI reads each comment with the headline and the discussion thread
Reason for each decision Not mentioned A written reason for every decision, in the language of your choice, returned by the API
DSA audit trail Not mentioned Activity log showing whether each decision was automatic or which moderator made it
Hosting Not specified (its cookie notice cites GDPR and the Spanish LOPD) Built and hosted in the EU
References Prensa Ibérica's regional dailies (La Nueva España, Levante, Faro de Vigo, Diario de Mallorca and others), El Español and Schibsted classifieds L'Équipe, Challenges, Sud Ouest, actu.fr, Estadão, Südkurier, Egora

What actually changes day to day

The article's context counts

The same comment does not weigh the same under a match report and under a crime story. OpenModeration gives the AI the headline and the discussion thread, so it catches irony and veiled attacks.

You know why each comment was hidden

Every decision comes with a written reason, and the activity log shows whether the AI or a named moderator made it. That is the basis of the statement of reasons the Digital Services Act asks for.

A published price

You start for free and know what you will pay as volume grows. If you need an on-premise deployment, it is possible on request: let's talk.

A test with no risk

In sandbox mode, OpenModeration analyses your real comments without applying any action. You compare its decisions with your current service before changing anything.

Done for you

We set it up and run it for you

Just connect your pages: our team sets up the moderation on your rules and use cases, then runs it day to day. Doubtful cases and reports are handled by us, and you can step in whenever you want.

Frequently asked questions

What is the best alternative to Digitaller?

It depends on who you want to do the moderating. If you want human moderators reading every comment, plus community management, Digitaller offers that. If you want moderation set up with you and run on your newsroom's rules, doubtful cases handled by our team, the reason for each decision and a published price, OpenModeration is built for that.

How much does Digitaller cost?

Digitaller does not publish prices on its website. OpenModeration publishes its own: free up to 1,000 comments analysed per month, a Pro plan at €99 per month for 10,000 comments, or a plan sized to your volumes, with setup and our team included.

Can I test OpenModeration without leaving Digitaller?

Yes. In sandbox mode, OpenModeration analyses real comments from your website or social media pages and shows what it would have decided, without hiding or deleting anything. You compare it with your current service side by side and decide afterwards.

How do regional newspapers in Spain moderate reader comments?

Many outsource it. Digitaller says it has moderated the leading local digital dailies in Spain for 20 years, including the Prensa Ibérica titles. The other route is AI moderation such as OpenModeration, where the AI applies the paper's policy, our team handles the doubtful cases and the newsroom sees every decision in real time.

Does OpenModeration provide human moderators?

Our team handles what automation cannot settle: doubtful cases, user reports and contested decisions. It does not do community management. It also writes the moderation policy with you, based on your rules and real comments, and fine-tunes it over the first weeks. After that, the system learns from moderation decisions and suggests adjustments that an admin applies in one click.

Digitaller is a trademark of its owner. Information about it comes from raiz.es (consulted on October 20, 2026). Spotted a mistake? Write to us at contact@openmoderation.com.

Test OpenModeration next to your current moderation service.

Connect your website or pages in sandbox mode and compare decisions for a few weeks, without touching your moderation.

No credit card required · DSA-compliant · GDPR-compliant

Questions? contact@openmoderation.com

Book a call 60 min · free · no commitment