Viafoura alternative: how OpenModeration compares
Viafoura sells a full commenting and engagement suite to media brands, with moderation included. OpenModeration does one thing: it moderates comments, on your site through WordPress or the API, and on Facebook, Instagram and YouTube. The two tools do not cover the same scope. Here are the differences, with sources.
Choose OpenModeration if…
- you want to keep your current comment system and change only the moderation;
- you want the same rules on your site and on your Facebook, Instagram and YouTube pages;
- you want to test for free on your own comments before committing;
- you need a written reason and an audit trail for every decision, as the DSA requires;
- your data has to stay in the EU.
Viafoura may suit you better if…
- you need the comment system itself, with registration, live blogs and personalisation;
- you want a human moderation team provided by the vendor, around the clock;
- your procurement team requires SOC 2 Type 2 certification.
Viafoura and OpenModeration, side by side
Information about Viafoura taken from its website, viafoura.com, consulted on October 20, 2026.
| Criterion | Viafoura | OpenModeration |
|---|---|---|
| What it is | A commenting and engagement suite for media brands: Engagement Engine, Personalization Suite, Moderation Intelligence, Community Data Layer | A moderation tool only. It provides no comment widget: it moderates the comments of the system you already use |
| Where it moderates | Comments, live blogs and community on the publisher's own site | Your site (WordPress natively, any comment system through the REST API and webhooks), plus Facebook, Instagram and YouTube |
| Social networks | Not stated on their site | Website, Facebook, Instagram, YouTube and WordPress natively; TikTok, X, LinkedIn and other networks added on request, quickly |
| Pricing | No figures on the site, contact sales | Public: free up to 1,000 comments analysed per month, Pro at €99 per month for 10,000 |
| How moderation works | AI and human moderators working together 24/7, customised to each client's guidelines | AI applies your rules written in plain language; the grey zone is handled by our team, and you see every decision in real time |
| Written reason for every decision | Not mentioned | Yes, in the language of your choice, returned by the API |
| GDPR and DSA | Not stated on the pages consulted | Built and hosted in the EU; an activity log shows whether each decision was automatic or which moderator made it |
| Certification | SOC 2 Type 2, according to a Viafoura news announcement | No SOC 2; GDPR, with a full audit trail of every decision |
| AI models | Not stated | Its own moderation AI, cross-checked by other AI models on delicate cases; new models plugged in as they come out |
| Publisher references | "1,000+ media brands" claimed; named include Le Soleil, Ringier, GEDI, Grupo Clarín | L'Équipe, Challenges, Sud Ouest, actu.fr, Estadão, Südkurier, Egora |
What actually changes day to day
Your comment section stays as it is
Readers keep the comment system they know. OpenModeration plugs into WordPress comments or receives each new comment through the API, then returns a decision. There is no widget to migrate and no reader account to recreate.
One set of rules for the site and the social pages
The comments under your articles and under your Facebook, Instagram and YouTube posts follow the same rules. You see every decision in one place, whatever the comment came from.
A reason you can show a reader
Every decision comes with a written reason, and the activity log shows whether it was automatic or which moderator made it. When a reader complains, or a regulator asks under the DSA, the answer is already written.
A price you know before the first call
Pricing is public and the free plan needs no credit card.
We set it up and run it for you
Just connect your pages: our team sets up the moderation on your rules and use cases, then runs it day to day. Doubtful cases and reports are handled by us, and you can step in whenever you want.
We set up your rules for you
Our team starts from your existing rules, your use cases and your real comments, sets the moderation up, then fine-tunes it over the first weeks. No work on your side.
Our team handles the doubtful cases
Doubtful cases, user reports and contested decisions are handled by our team. The system learns from every decision and proposes adjustments to your rules, which you approve in one click.
A test without risk
In sandbox mode, OpenModeration analyses your real comments and shows what it would have decided, without hiding or deleting anything.
Frequently asked questions
What is the best alternative to Viafoura?
It depends on what you are replacing. If you need a new comment system with registration, live blogs and personalisation, look at other commenting suites: OpenModeration does not provide one. If you are happy with your comment system and want moderation with public prices, EU hosting, a written reason for every decision and the same rules on Facebook, Instagram and YouTube, OpenModeration fits.
How much does Viafoura cost?
Viafoura does not publish prices on its website and asks you to contact sales. OpenModeration publishes its own: free up to 1,000 comments analysed per month, Pro at €99 per month for 10,000 comments, and custom pricing for large volumes.
Can I test OpenModeration without stopping Viafoura?
Yes. In sandbox mode, OpenModeration analyses real comments without hiding anything. You send a copy of your comments to the API, or connect your Facebook, Instagram and YouTube pages, and compare its decisions with your current ones over a few weeks. Viafoura keeps moderating in the meantime.
Does OpenModeration replace my comment system?
No. OpenModeration is moderation only. On WordPress it plugs into native comments; for any other system, your developers call the REST API when a comment is posted and act on the decision. Your readers keep the comment section they know.
Is OpenModeration SOC 2 certified like Viafoura?
No. Viafoura announces SOC 2 Type 2; OpenModeration does not have it. OpenModeration is built and hosted in the EU under GDPR, keeps a full audit trail of every decision, and on-premise deployment is possible on request.
Viafoura is a trademark of its owner. Information about it comes from viafoura.com (consulted on October 20, 2026). Spotted a mistake? Write to us at contact@openmoderation.com.
Keep your comment section. Change how it is moderated.
Run OpenModeration in sandbox mode next to your current tool and compare the decisions on your own comments. Free to start.
No credit card required · DSA-compliant · GDPR-compliant
Questions? contact@openmoderation.com